Restaurant Host
Champneys · Tring
وصف الوظيفة
About the role
Join Champneys Tring as a Restaurant Host and be the first point of contact for guests in our wellness‑focused food and beverage venues. You will create a warm welcome, support smooth service, and help maintain the high standards of our luxury brand.
Key responsibilities
- Greet guests warmly on arrival and provide helpful, courteous assistance.
- Manage guest bookings in line with food and beverage department procedures.
- Ensure menus, allergen information, and room‑service orders are readily available and accurately processed.
- Maintain restaurant ambience to Champneys standards throughout each meal period.
- Answer guest queries about daily menus and handle initial comments or complaints.
- Assist with setting up and serving additional functions or parties as required.
- Upsell where appropriate and support bar and room‑service operations.
Required profile
- Excellent attention to detail and a customer‑focused attitude.
- Ability to work flexible shifts, including evenings, weekends and public holidays.
- Strong communication skills and a pleasant, professional demeanor.
- Willingness to learn daily menus and allergen information.
Required skills
What we offer
- Competitive hourly rate up to £12.71 plus tips.
- Health, wellness and wellbeing incentives such as digital fitness programmes and nutrition guides.
- Access to Champneys experiences, including spa days and overnight stays.
- Employee assistance programme, shopping discounts and financial support.
- App for schedules, timesheets and leave management.
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Champneys
Tring