Senior Technical Services Administrator

About the role

The Senior Technical Services Administrator provides high‑level secretarial and administrative support to the National Construction Programme Manager and the wider Technical Services team within NHS Blood and Transplant. You will work across multiple sites, helping to keep construction projects on schedule while contributing to a supportive, patient‑focused environment.

Key responsibilities

• Maintain communication links between managers, teams and external agencies to ensure timely delivery of construction programmes.
• Manage diaries, travel arrangements and documentation for senior managers.
• Assist in developing project plans, drafting work instructions and recommending policy amendments.
• Monitor capital, revenue and backlog maintenance budgets and produce monthly reports for the National Construction Programme Manager.
• Maintain records of annual leave, training, expenditure and staff absence.
• Respond to public queries and information requests.
• Travel to NHSBT and external sites as required.

Required profile

• Experience in a similar project or service‑delivery environment.
• Ability to work under pressure and use initiative to resolve problems.
• Strong knowledge of office and project management procedures.
• Capability to analyse complex financial and project data.
• Commitment to continuous professional development (CPD).

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• Microsoft Teams
• Project management software

What we offer

• Friendly, teamwork‑focused environment.
• Induction, training programme and ongoing development.
• Opportunities to contribute to life‑saving healthcare services.