Store Manager – Retail Leadership in Stockton

About the role

Vision Express is seeking an experienced Store Manager to lead its Stockton High Street outlet. You will combine premium eyewear retail with cutting‑edge med‑tech, driving both customer satisfaction and commercial performance.

Key responsibilities

• Lead, coach and develop a high‑performing retail team.
• Deliver exceptional customer experiences that drive sales.
• Own store results, KPIs and operational excellence.
• Manage day‑to‑day store operations including rotas, stock, compliance and standards.
• Foster a strong team culture focused on engagement, development and accountability.
• Collaborate with the neighbouring Tesco store manager to share resources and best practice.
• Support the growth and future success of the store.

Required profile

• Proven retail leadership experience in a customer‑focused environment.
• Demonstrated ability to motivate and develop high‑performing teams.
• Commercially driven with a track record of delivering results.
• Passionate about customer experience and retail excellence.
• Resilient, adaptable and comfortable managing change.
• Strong communicator who can engage, influence and inspire.

Required skills

What we offer

• £350 credit towards frames or designer sunglasses, unlimited lens spend.
• 33 days holiday with buy/sell options.
• Family & friends discounts and free eye tests.
• Employee wellbeing support and opportunities to contribute to the OneSight Foundation.
• Monthly performance bonuses with uncapped earning potential.