This job is no longer available
This job expired on 28/09/2026. It no longer accepts applications.
Team Leader – Retail Operations
Costa Coffee · Handforth
Job description
About the role
As a Team Leader at Costa Coffee you will drive the daily performance of a busy coffee shop, ensuring smooth operations and exceptional customer experiences. You will lead a small team, manage stock, and uphold health and safety standards while fostering a positive, energetic environment.
Key responsibilities
- Oversee day‑to‑day store operations, including opening and closing procedures.
- Manage stock ordering, inventory control, and merchandising displays.
- Ensure compliance with health, safety, and food hygiene regulations.
- Motivate and coach team members to deliver high‑quality service.
- Monitor sales performance and implement initiatives to exceed targets.
Required profile
- Proven experience leading a retail or hospitality team.
- Strong organisational and communication abilities.
- Commitment to delivering excellent customer service.
- Ability to work flexible hours, including weekends.
Required skills
What we offer
- Opportunity to work with a well‑known coffee brand.
- Supportive, family‑run business environment.
- Potential for career progression within the company.
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Costa Coffee
Handforth
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