Administrative Assistant – Care Home

About the role

We are seeking a motivated Administrative Assistant to support the daily operations of our modern care home in Chingford. You will play a key part in ensuring smooth administrative processes while providing a friendly first point of contact for staff and visitors.

Key responsibilities

• Maintain accurate payroll data and employee contracts with confidentiality.
• Assist in creating and updating staffing schedules to keep the home running efficiently.
• Answer telephone enquiries professionally and courteously.
• Keep notice boards current with relevant information and announcements.
• Collaborate with the operational team to coordinate tasks and repairs.
• Record detailed minutes during meetings and distribute action items.
• Perform general office duties to support the smooth running of the facility.

Required profile

• GCSE English Language (essential).
• Strong commitment to equal opportunities and inclusivity.
• Excellent telephone manner and ability to handle challenging calls with empathy.
• Highly organised with the ability to manage multiple tasks.
• Team‑player with clear and concise communication skills.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Access.
• Effective use of email and spreadsheet tools.

What we offer

• £12.75 per hour.
• Pension scheme.
• On‑site parking.
• Paid DBS check.
• Uniform provided.
• 5.6 weeks annual leave (full‑time).