Bar & Waiting Staff – Customer Service Role

About the role

Join a vibrant, inclusive team at Chef & Brewer, where you will create memorable experiences for guests in a relaxed, country‑style pub environment. Whether you are pouring a pint or suggesting the perfect drink after a long day, you will keep the good times flowing.

Key responsibilities

• Deliver heartfelt, memorable service to every customer.
• Recommend drinks and provide expert bar knowledge.
• Prepare and present beverages to specification.
• Greet guests, serve food, and ensure a pleasant dining experience.
• Maintain a safe, legal, and clean bar environment and address any issues promptly.

Required profile

• Willingness to learn and develop new skills.
• Strong eye for detail to ensure perfect pours.
• Passion for delivering great service and a warm welcome.
• Positive, can‑do attitude and strong team spirit.

Required skills

What we offer

• Competitive salary and pension contribution.
• Career progression across well‑known brands and apprenticeship opportunities.
• 33% staff discount and 15% discount for loved ones on food & drink.
• Employee assistance programme covering mental health, financial and legal support.
• Enhanced family‑friendly maternity and paternity policies.
• Menopause‑friendly workplace.
• 50% discount for staff and 25% for loved ones at Greene King inns and hotels.
• Referral bonus up to £1,500.
• Wagestream access to earnings before payday.
• Retail discounts up to 30% at partner retailers.