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Hire Controller – Operations & Customer Service

Speedy Hire · Manchester

New
🇬🇧 English

Job description

About the role

The Hire Controller is a front‑line operations role based in Speedy's Manchester depot. You will manage the full hire lifecycle – from order taking to delivery and collection – ensuring customers receive the right equipment on time.

Key responsibilities

  • Coordinate the entire hire process, liaising with stock teams, drivers and engineers.
  • Process orders, schedule deliveries and collections, and monitor progress to minimise delays.
  • Maintain accurate records and communicate status updates to customers and internal teams.
  • Support the depot’s ESG strategy and contribute to continuous improvement initiatives.

Required profile

  • Strong organisational and verbal/written communication skills.
  • Adaptability and a commitment to learning and development.
  • Valid driving licence.
  • Previous experience in the hire industry or a similar sales/operational role.

Required skills

    What we offer

    • 26 days holiday plus bank holidays.
    • Life assurance, pension scheme and voluntary health cash plan.
    • 95% discount across the Speedy brand and staff shop discounts.
    • Green Commute initiative, employee assistance programme and flexible/hybrid working options.
    • Clear career progression path and training opportunities.

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    Published 4 hours ago

    Expires 1 month from now

    6 views · 0 applications

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    Speedy Hire

    Manchester