Mobile Receptionist

About the role

Portico is expanding its mobile reception team to support a new client portfolio. As a Mobile Receptionist you will be the first point of contact for guests and colleagues, delivering high‑quality service across multiple ground‑floor reception desks.

Key responsibilities

• Provide front‑desk support on a 40‑hour weekly schedule, covering various shifts Monday‑Friday.
• Greet visitors, answer phone calls and manage email correspondence professionally.
• Maintain reception areas, handle administrative tasks and ensure smooth hand‑overs between shifts.
• Build rapport with guests, clients and internal teams to enhance the overall experience.

Required profile

• Friendly, “can‑do” attitude with a genuine smile.
• Excellent verbal and written communication skills.
• Adaptable and flexible to work across several reception desks.
• Previous high‑end customer service experience in hospitality, airlines, retail or corporate settings.
• Valid SIA licence is highly desirable.

Required skills

• Strong customer‑service orientation.
• Ability to multitask and manage time effectively.

What we offer

• Competitive salary of £30,866 per year.
• Excellent holiday allowance and enhanced annual leave.
• Pension contributions and life insurance.
• Recommend‑a‑Friend bonus and thank‑you voucher scheme.
• 24‑hour personal helpline, discounts platform and training academy for development.