Office Manager – Prime Central London Estate Agency

About the role

We are looking for an experienced Office Manager to support our premium residential estate agency in Mayfair on a full‑time maternity cover basis. The role involves ensuring the smooth day‑to‑day operation of the Mayfair office while also assisting wider business functions across four London locations.

Key responsibilities

• Manage the daily running of the Mayfair office to maintain a seamless, professional environment aligned with premium brand standards.
• Provide administrative support to the estate agency team, including diary management, meeting coordination, client documentation and marketing materials.
• Oversee reception, visitor management and client hospitality.
• Support compliance and lettings teams across four offices, including AML checks using Thirdfort and handling landlord documentation.
• Maintain digital filing systems, document retention and confidentiality protocols.
• Create new property instructions, manage remarketing activity and book marketing materials.
• Check key compliance documentation such as GSCs, EPCs, EICRs, landlord licensing and Land Registry records.
• Update online property portals (Rightmove, Zoopla, OnTheMarket) and ensure accurate listings.

Profile sought

• Proven experience in office management or senior administration, preferably within property, estate agency or professional services.
• Exceptional organisational skills with strong attention to detail.
• Calm, professional and confident under pressure, able to manage multiple priorities.
• Discreet handling of confidential information and a proactive, solutions‑focused mindset.

Required skills

• Advanced proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Experience with property management or CRM software.
• Knowledge of AML compliance processes and tools (e.g., Thirdfort).
• Familiarity with online property portals such as Rightmove, Zoopla and OnTheMarket.

What we offer

Basic salary of £31,750 per year plus commission, with an OTE of approximately £40,809.