Part‑Time Receptionist (Regional Guest Services Ambassador)

About the role

Portico is looking for a friendly and proactive Receptionist to join the Manchester office of a global consultancy firm. Working 20 hours a week, you will be the first point of contact for staff and visitors, ensuring a welcoming and efficient front‑of‑house experience.

Key responsibilities

• Greet and direct visitors, manage sign‑in procedures and issue visitor badges.
• Answer and route telephone calls, handling enquiries with a professional demeanor.
• Maintain and organise meeting rooms, including booking, set‑up and hospitality support.
• Provide general office support such as mail handling, supply replenishment and basic administrative tasks.
• Identify opportunities to improve reception services and contribute ideas for added value.

Required profile

• Positive attitude with strong communication and organisational abilities.
• High level of personal presentation and a proactive, problem‑solving mindset.
• Customer‑focused approach with experience delivering high‑standard service.

Required skills

What we offer

• Competitive annual salary of £16,192.
• 20 hours per week with flexible shift patterns between 07:30‑18:00.
• Excellent holiday allowance, pension contributions and life insurance.
• Access to employee discounts, training academy and wellbeing helpline.