Technical Author – Telecoms (6‑month contract, remote)

About the role

This contract position supports a specialist communications software business during a busy delivery period linked to two major product releases. The role is primarily remote, with occasional travel to the company’s Wiltshire office, and offers a daily rate of £300‑£400.

Key responsibilities

• Review, clean up and improve existing technical documentation.
• Update user guides, installation guides and release notes ahead of major releases.
• Identify gaps, weak areas and outdated content across the documentation set.
• Collaborate with subject‑matter experts to capture product changes accurately.
• Support documentation processes, quality control and output management for PDF and online formats.

Required profile

• Experience creating and maintaining technical documentation for complex, on‑premise telecom or real‑time communications environments.
• Ability to understand technical input, interpret product changes and produce clear, audience‑appropriate copy.
• Comfort working with highly technical audiences and multiple stakeholders.

Required skills

• MadCap Flare
• Document control and structured documentation workflows
• Production of PDF and web‑based documentation

What we offer

• 6‑month contract, £300‑£400 per day, outside IR35.
• Mostly remote work with occasional travel to Wiltshire.
• Potential to extend the contract or move to a permanent role.