Business Travel Consultant

About the role

As a Business Travel Consultant you will join Amex GBT’s remote team, delivering exceptional travel services to corporate clients. You will advise, arrange and manage both individual and group business travel, ensuring compliance with policies and delivering a high‑quality client experience.

Key responsibilities

• Advise and book domestic and international business travel (air, road, rail, accommodation) using GDS platforms.
• Conduct research on travel options and proactively suggest additional services.
• Ensure compliance with client travel policies, service provider rules and regulatory requirements.
• Handle special customer requests and resolve issues quickly, using positive telephone techniques.
• Collaborate with team members to coach, mentor and improve service levels.

Profile sought

• Prior experience in business travel and advanced knowledge of GDS (Sabre, Amadeus or Galileo).
• Strong attention to detail and professional written and verbal communication.
• Ability to act with integrity and protect traveler information.
• Team‑oriented mindset with openness to feedback.

Required skills

• Sabre
• Amadeus
• Galileo

What we offer

• Fully remote work (UK residents only) with flexible hours.
• Inclusive culture, career advancement and internal promotion opportunities.
• Health and welfare benefits, retirement plans, parental leave and travel perks.
• Access to thousands of learning courses and leadership development programs.