Cashier / Gold Assessor (Filipino language) – London

About the role

We are seeking a full‑time Cashier/Gold Assessor to join our Fulham and Shepherd’s Bush branches. The role combines front‑of‑house customer service with expert valuation of jewellery and precious metals, supporting our consumer‑credit and pawnbroking operations.

Key responsibilities

• Engage with customers, provide tailored assistance and build long‑term relationships.
• Handle jewellery sales, exchanges and consumer‑credit transactions, explaining options clearly.
• Accurately assess the value of gold and other precious metals.
• Manage point‑of‑sale processes, including cash handling and transaction accuracy.
• Apply company policies, maintaining high standards of security, appearance and hygiene.
• Follow clerical procedures and service methodologies.

Required profile

• Fluent in English and native Filipino language.
• UK citizenship or at least three years’ right to work in the UK.
• Good understanding of mathematics (minimum A‑levels).
• Customer‑service orientation with strong communication skills.
• Prior experience in pawnbroking, retail or related customer‑facing roles is a plus.

Required skills

What we offer

• Performance‑based bonus system.
• Ongoing training in sales, customer service and gold assessment.
• Opportunities for career progression within the company.