Customer Service Executive – Motor Industry

About the role

We are seeking a calm, professional and confident communicator to join our fast‑paced motor industry team as a Customer Service Executive. You will be at the heart of the customer experience, handling calls and appointments while providing friendly, professional service.

Key responsibilities

• Handle a high volume of calls professionally and efficiently
• Arrange customer bookings and appointments
• Organise customers to visit the business
• Keep accurate notes and update customer records
• Provide friendly, professional customer service
• Manage multiple calls and tasks while remaining calm and organised

Required profile

• Professional and personable
• Unflappable under pressure
• Highly organised and efficient
• Confident handling multiple calls
• Excellent communication with customers
• Comfortable working in a busy, fast‑paced environment

What we offer

• £30,000 – £33,000 per annum
• 45‑hour working week – paid for 50 hours
• Friendly and supportive working environment
• Excellent opportunity within the motor industry