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Customer Support Specialist – Temp (Burgess Hill)

Office Angels · Burgess Hill

15 GBP/hour 🇬🇧 English

Job description

About the role

Ready to bring your customer service skills to life in a vibrant, fast‑paced environment? We are looking for a Customer Service Superstar to join a friendly and supportive team in Burgess Hill.

Key responsibilities

  • Enter and manage customer orders from initial request to final delivery, coordinating with production, purchasing and planning teams.
  • Act as the primary point of contact for customer inquiries via phone, email and chat, providing accurate information and resolving issues.
  • Monitor inventory levels, coordinate with warehouse or production teams, and assist in scheduling production runs and shipping logistics.
  • Maintain detailed records of customer interactions, orders and service issues, and generate reports on sales activities, inventory status and customer feedback.

Required profile

  • A genuine passion for delivering top‑notch service.
  • Previous experience in a customer‑facing role.
  • Excellent written and verbal communication skills.
  • Proactive, problem‑solving mindset and ability to adapt in a fast‑moving environment.

Questions fréquentes

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Published 1 week ago

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Office Angels

Burgess Hill