Food & Drinks Runner (Manchester)

About the role

Big Mamma is seeking an enthusiastic Food & Drinks Runner to join its vibrant Manchester restaurant. You will work closely with the floor team to ensure a smooth, energetic, and friendly service for every guest.

Key responsibilities

• Deliver food, drinks, wine, desserts and pasta directly to guests.
• Open and close the floor, polish cutlery and fold napkins.
• Maintain cleanliness, organisation and health & safety standards throughout the dining area.
• Support colleagues during service with a proactive attitude.
• Create memorable moments for guests with a warm, professional approach.

Required profile

• Passion for Italian cuisine and excellent customer service.
• High energy, proactive attitude and strong team spirit.
• Previous hospitality experience.
• Effective communication skills.
• Flexible availability, including evenings and weekends.

Required skills

What we offer

• Permanent, full‑time position with £14.21 per hour (inclusive of Tronc).
• 5‑day working week with two days off.
• Daily staff meals and 15% discount across all Big Mamma restaurants (UK & Ireland).
• £500 employee referral bonus.
• Wagestream access to earnings between paydays.
• Mental health & wellbeing support (Open Up).
• Continuous training, career progression and mobility across UK and European venues.