Senior Account Manager - Software Consulting

About the Role

Are you a client-oriented Account Manager with a passion for technology and business growth? Join a rapidly expanding software consultancy where you will play a pivotal role in building strategic partnerships and driving real commercial impact across a diverse portfolio.

This position goes beyond simple account management; it is about owning and evolving client relationships within a company driven by innovation. You will be at the heart of client success, developing long-term strategies and unlocking new growth opportunities.

Main Missions

• Build and maintain strong, long-term relationships with a diverse client portfolio.
• Drive account growth through strategic upselling and cross-selling initiatives.
• Manage financial performance, including forecasting and revenue tracking.
• Monitor client satisfaction and proactively resolve any issues to ensure exceptional service delivery.
• Provide insightful reporting to support innovation and strategic decision-making.
• Collaborate closely with internal teams to continuously improve service quality.
• Interact directly with high-level stakeholders both in the UK and internationally.

Profile Required

• Proven experience in Account Management, preferably within the software or IT consulting sector.
• Strong strategic mindset with a track record of driving business growth.
• Excellent communication and interpersonal skills for international client interaction.
• Proactive problem-solver with a focus on long-term client success.
• Ability to manage financial metrics and accurate forecasting.

Required Skills

• Strategic Account Management
• Business Development & Upselling
• Client Relationship Management (CRM)
• Financial Forecasting & Reporting
• Stakeholder Management

What We Offer

• Competitive salary with discretionary bonus.
• 25 days holiday + public holidays.
• Flexible working and remote work options.
• Contributory pension scheme and private medical insurance (BUPA).
• Paid professional certifications and clear career progression paths.
• Choice of hardware: MacBook Pro or Windows laptop.