Site Supervisor - Intralogistics

About the role

Dematic, a global intralogistics engineering company, is looking for a Site Supervisor in Solihull to work for a globally recognised customer. You will provide technical support alongside shift teams, resolve faults and maintain, repair and support equipment covered by the agreed Dematic scope of contract on the customer's site, aiming to meet KPI targets.

Key responsibilities

• Provide technical support alongside shift teams and deliver robust corrective and preventative fault resolution
• Maintain, repair and support equipment in line with the agreed scope, quality standards and time schedules set out in equipment manuals
• Undertake scheduled repairs following manufacturer recommendations and industry practice
• Diagnose mechanical, electrical, electronic, PLC, PC and communication faults and prioritise system faults
• Record all work done accurately and involve yourself in continuous improvement
• Keep on-site spares at optimum levels and represent the company professionally while maintaining customer relations
• Follow company quality processes and monitor and steer third-party support contracts to deliver key service KPIs
• Act as escalation point during breakdowns and ensure product flow is maintained

Required profile

• HNC in Electrical / Mechanical Engineering
• IOSH working safely (desirable)
• Recognised Engineering Apprenticeship
• Previous experience with conveyor and automation systems
• Experience working at height and willingness to do so
• Good PC literacy and understanding of pre-preventive maintenance schedules

Required skills

• Advanced knowledge of electrical controls, including inverter drives and barcode scanning equipment
• Advanced PLC knowledge (Siemens preferred)
• Knowledge of PC, database and communications networks (preferred)
• Knowledge of Warehouse Control Systems and Warehouse Management Systems (preferred)
• Understanding of FEM and BS standards for automated warehouses

What we offer

• Career development
• Competitive compensation and benefits
• Pay transparency
• Global opportunities