Store Manager – Showroom Leader for Furniture Brand

About the role

We are seeking a dynamic Store Manager to lead the showroom of an emerging UK interior brand. You will be the face of the brand, ensuring every customer interaction – in‑store, online, or via phone – reflects the company’s design ethos and high service standards.

Key responsibilities

• Act as the primary brand ambassador, delivering a warm, knowledgeable, design‑led experience.
• Build strong relationships with customers, guiding them through product ranges, materials, finishes and design options.
• Drive showroom sales, managing leads from swatch requests, emails, calls and digital enquiries.
• Maintain impeccable showroom standards, ensuring the space is styled, organised and aligned with the brand’s visual identity.
• Own the end‑to‑end customer journey, from initial enquiry through purchase, delivery coordination and post‑sale follow‑up.

Required profile

• Excellent communication skills with a genuine rapport‑building ability.
• Sales‑driven mindset with retail or showroom experience.
• Strong interest in design, furniture and interiors.
• Highly organised, reliable and able to manage multiple priorities.
• Thrives in a fast‑moving, ambitious, start‑up environment.

Required skills

• Customer‑service orientation.
• Sales conversion and lead management.
• Visual merchandising.
• Order processing and after‑sales coordination.