Student Development and Mentoring Assistant

About the role

The University of the Built Environment is hiring a permanent, full-time Student Development and Mentoring Assistant (35 hours per week, Monday to Friday, with flexible start and finish times). The post sits in Education and Students, Careers and Employability, reporting to Bridget Wells, Careers Consultant. It works across the Careers and Widening Participation teams, supporting students and graduates to achieve successful work and study outcomes through engagement with the built environment industry.

Key responsibilities

• Mentoring: review current mentoring provision, manage day-to-day mentoring programmes and support students and mentors with check-ins and participant management.
• Alumni: promote alumni engagement, maintain contact details, work with Marketing on messaging and support alumni mentors with training.
• Events: support virtual and in-person networking events (including the Women's Network), book speakers and handle logistics such as communications, travel and catering.
• Student success: support initiatives such as the Student Officer Scheme and the Childcare Learning Fund, gather evidence of progress against targets and carry out risk assessments.
• Research and training: use research to develop initiatives and complete training such as safeguarding and supporting disabled students.

Required profile

• GCSE Maths and English at grade C/4 or above, and a degree-level qualification.
• Experience supporting and working with students, managing and delivering events, and customer service.
• Desirable: experience in the education sector, built environment or higher education.
• Verbal and written communication, presentation and listening skills, good time management and digital confidence with MS Office (Teams, Outlook, Word, Excel, PowerPoint).
• Knowledge of SITS or a similar student records database is desirable.

What we offer

• Salary of £25,000 to £27,000 per year.
• 26 days paid holiday, rising to 28 with service, plus bank and public holidays.
• Hybrid working: time split between the Horizons, Reading office and home, with a minimum of four working days a month in the office.