Account Manager (French-speaking)

About the role

The Account Manager will work closely with Wellness Advocates, providing enhanced customer service and strategic support to help them grow their businesses. This bilingual position requires fluency in English and French and involves regular interaction with consultants across Europe.

Key responsibilities

• Build and nurture relationships with Wellness Advocates, encouraging motivation and business development.
• Monitor sales performance and ensure timely recognition of achievements.
• Provide accurate guidance on dōTERRA’s compensation plan and respond fairly to related inquiries.
• Handle exception requests and represent them when necessary.
• Strategize with consultants to improve effectiveness and drive results.
• Organise conference calls, distribute notes, and send welcome or congratulatory communications.

Required profile

• Fluent in English and French.
• Strong ability to establish professional relationships and partner with product consultants.
• Outgoing, positive personality with excellent communication skills.
• Proven track record of following through on assignments and meeting customer needs.
• Experience in direct selling or customer service is an advantage.
• Willingness to travel for European events 1‑2 times per year.

Required skills

What we offer

• Hybrid working model (3 days office, 2 days home).
• Collaborative, supportive environment with opportunities for growth.
• Direct impact on client success and company development.