Administration Assistant – Outpatients

About the role

The Administration Assistant will support the Antenatal Outpatient/Pregnancy Assessment team at Royal Derby Hospital. Working 27.5 hours per week, you will help ensure smooth patient flow and high‑quality administrative service.

Key responsibilities

• Answer and direct telephone enquiries with a professional manner.
• Maintain accurate patient records and appointment schedules.
• Process referrals, test results and correspondence for the outpatient department.
• Provide front‑desk support, including greeting patients and handling queries.
• Assist with data entry and routine clerical tasks to support clinical staff.

Required profile

• Previous experience in administration or customer‑service environments.
• Strong attention to detail and ability to follow procedures.
• Self‑motivated, reliable and able to work well as part of a team.
• Willingness to work flexible hours, including occasional weekends or bank holidays.

Required skills

What we offer

• Opportunities for professional and leadership development.
• Access to NHS learning resources and career progression pathways.
• Competitive rewards and benefits package.