Administrative Assistant

About the role

Crane Worldwide Logistics is seeking an Administrative Assistant to support the assigned department in a fast‑paced logistics environment. The role involves handling customer order fulfilment, coordinating shipments, and providing comprehensive administrative support across the office.

Key responsibilities

• Manage customer logistical order fulfilment and create internal/external pick lists for the warehouse.
• Coordinate shipments with logistics service providers and monitor service level agreements.
• Process and lock operational and transport invoices on a daily, weekly and monthly basis.
• Respond to enquiries from management, employees and clients within set SLA targets.
• Prepare reports, maintain records and handle internal/external correspondence.
• Ensure accurate filing of delivery paperwork and support all office areas.

Required profile

• Minimum of 5 GCSEs (Grade C or above) including English and Mathematics.
• 2‑3 years of administrative support experience.
• Eligibility to work in the UK.
• Strong attention to detail, accuracy and ability to meet KPIs.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.
• Advanced computer literacy and ability to use specialised software.