Administrative Assistant

About the role

Northumberland County Council is seeking an experienced Administrative Assistant to support the Passenger Transport Team on a fixed‑term basis until 31 December 2026. The role involves a mix of finance, compliance and operational duties, providing a vital service to the public.

Key responsibilities

• Assist with finance and compliance tasks for the transport team.
• Handle customer enquiries via telephone and written correspondence.
• Maintain accurate records and produce routine reports.
• Prioritise workload in a fast‑moving environment and adapt to changing priorities.
• Collaborate with colleagues and support team initiatives.

Required profile

• Excellent communication and customer service skills.
• Highly organised with the ability to work independently and as part of a team.
• Strong attention to detail and commitment to delivering high‑quality work.

Required skills

• Proficiency in Microsoft Office applications.

What we offer

• 26 days annual leave plus public holidays, increasing to 31 days after five years.
• Automatic enrolment in the Local Government Pension Scheme.
• Up to 2 days of flexible leave per month.
• Equal opportunities employer with guaranteed interview scheme for disabled applicants.