Administrator – 12‑month contract

About the role

We are looking for a detail‑oriented Administrator to join a healthcare team on a 12‑month contract. The role is fully office‑based in Cambridge and involves supporting both private and NHS patients.

Key responsibilities

• Monitor the admin team inbox, respond to emails and direct queries promptly.
• Answer incoming calls professionally, provide information and take messages from patients and customers.
• Greet patients and visitors, update appointment diaries, issue paperwork and ensure a comfortable experience.
• Schedule appointments for private and national health patients and liaise with referring consultants for progress updates.

Required profile

• Previous office‑based administrative or coordination experience.
• Proactive problem‑solver with strong time‑management and prioritisation skills.
• Reliable, flexible and able to work effectively as part of a team.
• Professional telephone manner and excellent communication with admin and clinical staff.

Required skills

• Proficiency in Microsoft Word, Excel and Outlook.
• Strong data‑entry and general ICT abilities.

What we offer

• Private health insurance after the probation period.
• 25 days of annual leave plus bank holidays.
• Pension scheme.
• Access to training courses for professional development.