Administrator – Office Support for Engineering Company

About the role

Our client, a leading engineering company, is looking for a highly organised and IT‑literate Administrator to support a busy operations team. The role involves handling customer orders, maintaining records and providing first‑line service in a fast‑paced environment.

Key responsibilities

• Provide general administrative support to the business.
• Process incoming orders accurately and promptly via phone, email and online enquiries.
• Maintain and update customer records, job files and CRM systems.
• Prepare and process documentation such as quotes, invoices and job paperwork.
• Manage incoming calls and emails professionally.
• Liaise with customers, suppliers and internal teams to ensure smooth project delivery.

Required profile

• Previous experience in an administrative or office‑based role.
• Strong customer service orientation with a professional and friendly manner.
• Excellent organisational skills and attention to detail.
• Ability to multitask, prioritise workload and work both independently and as part of a team.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook).

What we offer

• Competitive salary (£26,000‑£30,000 per year).
• Opportunity to work in the fast‑growing renewable energy sector.
• Supportive team environment with training and development.
• Career progression possibilities.