Adventure Travel Sales Expert (Hybrid)

About the role

We are seeking an Adventure Travel Expert to join a fast‑growing travel company that blends cutting‑edge technology with top‑class sales and service. The role is hybrid, allowing you to work from home while staying connected to the team.

Key responsibilities

• Promptly and accurately respond to customer enquiries via email, phone, chat and occasional walk‑ins.
• Record all interactions in the mid‑office booking system (Terra Nova).
• Drive conversion and repeat business through effective sales techniques and outstanding service.
• Cross‑sell accommodation and transfers where appropriate.
• Identify and suggest improvements to the website and booking system.
• Maintain a professional home‑working environment.

Required profile

• Self‑motivated, disciplined and able to manage your own workload.
• Strong commercial awareness with a focus on cost control.
• Excellent team player with clear communication skills.
• Minimum 2 years of sales experience using chat, phone and email.
• Preferably experience in adventure, activity or long‑haul travel, including GDS and flight sales knowledge.

Required skills

• Microsoft Word
• Microsoft Excel
• GDS (Global Distribution System)

What we offer

• Salary up to £30,000 per year plus commission.
• Hybrid working arrangement.
• Shift‑based working hours.