AI Capability Learning & Development Manager / Senior Manager

About the role

Hogan Lovells is looking for an AI Capability Learning & Development Manager or Senior Manager (depending on experience) to lead the development and operationalisation of the firm's AI skills framework and its HLC Lead & Learn curriculum. The role works with the Head of Digital Learning & Development and stakeholders across the firm to turn AI priorities into structured, practical learning pathways, making AI learning a coherent, scalable capability system. The position is based in Birmingham or London, with a hybrid arrangement of up to 40% home working.

Key responsibilities

• Build and maintain a role-based AI capability framework for lawyers and Business Teams, with proficiency levels and observable expectations, and refresh it regularly
• Design a modular curriculum covering prompting, critical evaluation, supervising AI-supported work, workflow redesign, automation and agents, embedded with responsible use and human oversight
• Create role-relevant pathways for partners, associates, Business Teams and people leaders, and turn internal use cases into exercises, playbooks, prompts and toolkits
• Embed AI capabilities across core programmes such as onboarding and practice-specific activities, and link outcomes to follow-up resources
• Work with facilitators and regional colleagues to build delivery capability and quality at scale
• Advise stakeholders on the learning implications of new tools and workflows, and evaluate external content and providers
• Define success measures (reach, progression, application, confidence, behaviour change) and use feedback and data to improve the curriculum

Required profile

• Significant experience in learning and development, capability building, curriculum design or organisational learning
• Demonstrable experience designing structured learning pathways or capability frameworks for multiple roles or career levels
• Experience leading complex programmes across multiple stakeholders, teams or regions
• Experience in a law firm, professional-services organisation or similar regulated, knowledge-intensive environment
• Desirable: experience embedding capability development into career or leadership programmes, and experience with legal AI, Microsoft Copilot, AI agents or workflow automation

Required skills

• Strong practical understanding of generative AI and its implications for professional work
• Strong knowledge of adult learning, instructional design and blended learning
• Ability to combine strategic thinking with hands-on delivery, and strong judgement on responsible AI use
• Strong facilitation, communication and influencing skills
• Ability to work in a global, matrixed environment