AI Product Analyst

About the role

Sky's Content Technology & Innovation team is hiring an AI Product Analyst in London (Osterley). The role works closely with the Senior AI Product Manager and Innovation AI Engineers to turn emerging AI capabilities into products and services, working directly with customers and stakeholders to define experiments, evaluate results and decide what moves from exploration through prototype, pilot and production. It also establishes consistent approaches to benchmarking AI products, models and vendors.

Key responsibilities

• Develop and deliver MIAS and wider Content AI product priorities with the Senior AI Product Manager, and engage directly with customers to turn their needs into use cases, requirements, hypotheses and success criteria
• Plan and run AI experiments, prototypes and proofs of concept with engineers, coordinate activity between customers, product and engineering teams, and turn findings into recommendations
• Design repeatable evaluation frameworks for AI products, models and vendors, build benchmark datasets, assess quality, accuracy, latency, cost and business value, and compare competing solutions
• Translate technical findings into clear recommendations, present to senior stakeholders, support demonstrations and workshops, and keep clear documentation

Required profile

• Ability to turn business needs into product opportunities and experiments, and to analyse qualitative and quantitative results while communicating uncertainty
• Comfortable working in an experimental environment where requirements change quickly, and confident working with customers, engineers and senior stakeholders
• Desirable: experience in product management, product analysis, innovation or experimentation; experience evaluating AI, machine-learning or data-driven products; experience in media, broadcast, content operations or streaming

Required skills

• Desirable: working knowledge of AI evaluation concepts such as accuracy, precision, recall, hallucination, consistency, human agreement and bias
• Desirable: analytical tools such as spreadsheets, visualisation platforms, SQL or notebooks
• Desirable: experience with generative, multimodal or agentic AI, and with benchmarking AI models or vendors

What we offer

• Hybrid working: 2 days in the office at Osterley, with flexible working
• Pension package, private healthcare and discounted mobile and broadband
• Sky Q, Sky Glass at an exclusive rate, Sky VIP rewards and experiences