AI Product Manager

About the role

We are seeking an AI Product Manager to drive the growth and adoption of a live, customer‑facing Conversational AI product embedded in a mobile app. You will work closely with product, AI, and community teams to expand the user base, gather feedback, and enhance the overall experience.

Key responsibilities

• Support the expansion of the Conversational AI helpdesk across a wider community.
• Collect and analyse user feedback to identify improvement opportunities.
• Drive product adoption, engagement and community growth.
• Collaborate cross‑functionally with product, AI, customer support and community teams.
• Monitor the live AI product environment and ensure optimal performance.

Required profile

• Background in Product Management, Product Operations, Community Management or similar.
• Experience working with Conversational AI, chatbots or AI assistants.
• Proven track record with customer‑facing digital products or B2B helpdesk tools.
• Strong understanding of user feedback loops and customer experience.
• Ability to influence product adoption and community engagement.

Required skills

• Conversational AI
• Chatbot development

What we offer

• Contract length of 6–12 months, outside IR35.
• Competitive daily rate of £500‑£550.
• Hybrid work model – 2 days per week onsite in London.