AOG Operator – 4 nights on / 4 nights off

About the role

Freightserve is seeking an experienced AOG Operator to join its Colnbrook team on a 4‑night on / 4‑night off schedule. You will act as the trusted adviser for customers needing aerospace export services, ensuring shipments are quoted, scheduled and delivered accurately.

Key responsibilities

• Gather customer requirements, regulations and documentation to produce accurate quotations.
• Set shipping schedules, liaise with customers, carriers and ports to confirm loading, departures and arrivals.
• Coordinate day‑to‑day import and export activities, reviewing orders and related documents.
• Track shipments, communicate delays or damages, and work with customers to resolve issues.
• Handle all aspects of air and ocean operations, including data entry, billing and KPI compliance.
• Work with cartage agents and international partners to recover or redirect shipments as needed.

Required profile

• Significant experience in aerospace export operations (AOG, engines, aircraft parts, hazardous goods).
• Willingness to work night shifts on a 4‑on/4‑off rotation (7 pm – 7 am).
• Strong understanding of freight forwarding, customs regulations and international logistics.

Required skills

What we offer

• Competitive salary range £42,000‑£47,000 per year.
• Outstanding benefits package.
• Opportunity to work with a well‑established freight forwarder since 1992.