Assistant Development Manager

About the role

Abbatt Group is recruiting an Assistant Development Manager to support the day-to-day management of a residential development in East London. The post is based in Docklands, London, on a Monday to Friday schedule from 9:00am to 5:00pm, and sits alongside the Development Manager. The salary is up to £35,000 depending on experience.

Key responsibilities

• Coordinate Planned Preventative Maintenance (PPM) and reactive maintenance, liaising with authorised contractors and tradespeople and arranging access.
• Support the training and development of the site team, identify training needs, coach staff and help achieve KPIs and SLAs.
• Monitor team performance, manage holiday and sickness cover, organise shifts and arrange emergency cover.
• Assist with service charge budgets and expenditure, and follow up actions from client, customer and contractor meetings.
• Maintain resident communication, respond to enquiries and handle out-of-hours emergency queries.
• Carry out risk assessments, health and safety inspections and routine testing, and raise and monitor works orders.
• Supervise contractors, conduct site inspections and audits, and assist with defect management.
• Report unusual incidents and irregularities to the Development Manager.

Required profile

• Previous experience as a Senior Concierge, Property Administrator, Assistant Property Manager or in a similar residential property role.
• Proactive, organised and confident in supporting the management of a residential development.
• Experience with budgets, service charges and financial administration.
• Understanding of building safety legislation and the Fire Safety Act.
• Good knowledge of health and safety requirements, including routine site checks and compliance procedures.
• Strong communication and customer service skills, and the ability to manage competing priorities and work independently.

Required skills

• TPI Level 2 qualification (desirable but not essential)
• Budgets, service charges and financial administration
• Health and safety compliance and fire safety awareness