Associate Director, Strategy & Operations - CEO Office

About the role

Airwallex, the AI-native financial operating system used by more than 675,000 businesses, is hiring an Associate Director, Strategy & Operations for its CEO Office in London. The CEO Office works directly with executive leadership on strategic, operational and organisational priorities, supporting global expansion, product strategy, financial infrastructure, organisational scaling and AI transformation. The role suits someone who thrives in high-context, high-accountability environments and wants to take on broader leadership responsibility over time.

Key responsibilities

• Work closely with the leadership team on high-priority initiatives that shape the company's direction globally
• Help frame problems, drive alignment and move complex initiatives from idea to outcome
• Support projects such as scaling new products and business lines globally, international expansion and market-entry strategy
• Contribute to regulatory and banking infrastructure, organisational effectiveness and operating model design
• Drive commercial acceleration and go-to-market execution, M&A evaluation and post-merger integration
• Lead AI-enabled operational transformation and cross-functional strategic initiatives
• Work regularly with senior leaders across product, engineering, finance, commercial, legal, operations and regional teams

Required profile

• Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance or similar high-performance environments
• Track record of leading complex cross-functional initiatives and driving measurable outcomes
• Bachelor's degree or equivalent practical experience
• Preferred: fintech or regulated industry experience, direct work with senior executives or founders, and experience scaling products, markets or functions internationally

Required skills

• Structured thinking, problem-solving and strong business judgment
• Executive communication and stakeholder management across seniority levels
• Ability to operate in fast-moving, ambiguous environments with high ownership
• Preferred: data analysis and business modelling