Audiology Administrator/Scheduler

About the role

Join Specsavers' Home Visits service as an Audiology Administrator/Scheduler. You will be the backbone of the Audiology team, ensuring smooth clinic scheduling, appointment booking and administrative support for customers who cannot visit our stores.

Key responsibilities

• Manage all admin and clinic scheduling for the Home Visits Audiology team.
• Book, confirm and update appointments, ensuring efficient route planning across the region.
• Handle inbound and outbound customer calls with a professional telephone manner.
• Update and maintain accurate customer files and records.
• Liaise with the Audiology team and external parties to coordinate service delivery.
• Prioritise a busy workload, meet conflicting deadlines and work independently.

Required profile

• Previous experience in route planning, appointment setting or scheduling (preferred).
• Strong administrative background; attention to detail is essential.
• Excellent communication skills and confidence when dealing with people.
• Ability to manage a busy workload and demonstrate effective time‑management.
• Experience in audiology is highly desirable but not mandatory.

Required skills

What we offer

• £28,000 per annum (negotiable for candidates with audiology experience).
• Full‑time permanent role, Monday‑Friday 9:00‑17:30.
• 28 days holiday (including Bank Holidays) plus a birthday day off.
• Access to Specsavers Perks Scheme, WeCare Support, Headspace app and eyecare/hearcare discounts for you and your family.