Bar & Waiting Staff - Ardencaple Hotel, Helensburgh

About the role

Ardencaple Hotel in Helensburgh is hiring a Bar & Waiting Staff member for a full-time, permanent position. You will be key to creating memorable moments for customers, whether pouring a pint or recommending the right drink after a long day, within a fun and inclusive team.

Key responsibilities

• Provide customers with a heartfelt and memorable experience every time they visit.
• Act as the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after customers while they dine.
• Keep the bar safe, legal and clean, dealing with any issues quickly and safely.

Required profile

• Willingness to learn and expand your skills.
• An eye for detail, making sure every pint is poured to perfection.
• A passion for great service and a warm welcome for every customer.
• A positive, can-do attitude and a strong team spirit.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

What we offer

• Salary of up to £13.25 per hour, with pension contribution.
• Training and development opportunities through apprenticeships.
• 33% discount for you and 15% for your loved ones on all brands, and 50% off at Greene King Inns and hotels.
• Employee assistance programme covering mental health, well-being, financial and legal support.
• Family-friendly maternity and paternity policies and menopause-friendly employer status.
• Wage access before payday and retail discounts such as up to 30% off at Superdrug.