Bereavement Consultant - End of Life Services

About the role

The Co-op is looking for a Bereavement Consultant to join its End of Life services team. You will work in a small, close-knit team providing services tailored to individual needs and the community served. The role involves varied work such as delivering bereavement workshops or study days and networking with organisations to present educational sessions. It requires travel across the South of England.

Key responsibilities

• Carry out administrative duties for the Charity & Community Manager and Bereavement Care.
• Facilitate bereavement support groups for members of the local community.
• Organise, facilitate and deliver Study Days for outside organisations to promote End of Life Services.
• Deliver educational sessions, information talks and bespoke presentations to external organisations.
• Deliver and organise training with the Academy team for new starters.
• Promote Bereavement Care and End of Life Services proactively with external agencies and community activities.
• Provide 1:1 bereavement support for clients and keep accurate, confidential records.

Required profile

• Full, clean, valid UK driving licence and access to your own vehicle.
• Counselling experience or qualification is desired but not necessary.
• Successful candidates must complete a DBS check.

Required skills

• IT literate and competent with MS Office.
• Great communication and listening skills, organised with strong attention to detail.
• Understanding, empathy and compassion.
• Confident presenting to large groups and good networking skills.

What we offer

• 20% colleague discount in retail stores.
• Health and dental cash plans, 24/7 virtual GP and fitness discounts through Aviva DigiCare+, workplace Employee Assistance Programme, life insurance and NEST pension.
• Financial wellbeing tools, cycle-to-work and electric vehicle schemes.
• Training and development opportunities.

To apply, submit your application online; shortlisted candidates are invited to a telephone interview, then an on-site interview with a tour of the funeral home and a review of eligibility to work in the UK.