Brand Representative - Hollister, Guildford

About the role

Abercrombie & Fitch is hiring a Brand Representative for its Hollister store at The Friary in Guildford. Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment for everyone.

Key responsibilities

• Provide warm, welcoming and attentive service to all customers, anticipate their needs and offer product support and styling guidance across categories
• Support product replenishment and keep the sales floor clean, organised and visually consistent, including folding, hanging and sizing
• Process purchases, returns and exchanges accurately and efficiently, with a friendly checkout experience
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store packaging

Required profile

• Ability to create a welcoming and inclusive customer experience
• Comfort working in a dynamic environment, balancing customer engagement with operational tasks
• Strong organisational skills and attention to detail
• Reliability and commitment to consistent attendance

What we offer

• Merchandise discount
• Flexible schedule
• Opportunities for career advancement and training and development
• Opportunity to become a Brand Affiliate

The starting rate is £12.00 per hour. Job offers may be subject to completing the required work visa formalities.