Business Development Director - Retail

About the role

NSC Global, a Cisco Global Gold Certified Partner delivering network implementation, IT infrastructure and support solutions, is looking for an ambitious, commercially driven Business Development Director to grow its business across the UK retail sector. This is a new-business, new-logo role focused on identifying, developing and winning direct retail customers, and suits people who have sold technology or IT services directly into retail organisations.

Key responsibilities

• Drive new-logo acquisition and revenue growth across the UK retail sector, from mid-market to large multi-site retailers.
• Identify, target and engage prospective customers and build account acquisition strategies for priority accounts.
• Build relationships with senior stakeholders such as CIOs, CTOs, IT Directors, Infrastructure Directors, Heads of Networks, Procurement and Commercial leaders.
• Generate opportunities through outbound prospecting, networking, referrals, industry events and existing relationships.
• Manage the full sales cycle, from prospecting and qualification through proposal, negotiation and close, and own the pipeline, revenue, margin and pipeline targets.
• Develop land-and-expand strategies and lead commercial negotiations and proposals.
• Work with Solutions, Operations, Service Delivery and Executive Leadership to close complex opportunities, and build relationships across the retail technology ecosystem.
• Maintain accurate CRM activity, forecasting, opportunity management and reporting.

Required profile

• Proven track record of winning new business and new logos in the UK retail or technology sector.
• Experience selling IT services, managed services, infrastructure or professional services directly to retail organisations.
• Experience engaging with senior technology, procurement and commercial decision-makers; existing retail relationships are highly advantageous.
• Background in an IT services provider, systems integrator, MSP or similar is highly desirable.
• Ability to work autonomously in a fast-paced environment and willingness to travel across the UK and internationally.

Required skills

• Full sales cycle management, pipeline discipline, forecasting and CRM management.
• Commercial acumen including pricing, margin, negotiation and contracts.
• Understanding of network, infrastructure, field services, managed services and/or IT outsourcing.
• Excellent communication, presentation, negotiation and stakeholder management skills.