Business Support Lead

About the role

We are looking for an organised and proactive Business Support Lead to manage the day‑to‑day administrative and business support functions across our organisation. You will create structure, improve processes and ensure smooth operations for a small administration team in an office‑based environment.

Key responsibilities

• Oversee daily delivery of business support and administration activities.
• Lead, support and coordinate a small administration team, allocating workloads and monitoring deadlines.
• Maintain and enhance office processes, procedures and documentation.
• Produce, manage and archive business records and reports.
• Assist managers and wider teams with a variety of administrative tasks.
• Identify and implement opportunities for process and system improvements.
• Ensure high standards of internal communication and organisational efficiency.

Required profile

• Experience in a senior administrative, coordination or office support role.
• Strong organisational and time‑management abilities with a keen eye for detail.
• Proactive, reliable and professional attitude in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Ability to prioritise multiple tasks and support others effectively.

Required skills

• Microsoft Word
• Microsoft Excel

What we offer

• Salary £28,000‑£31,000 per annum (DOE).
• 25 days annual leave plus bank holidays.
• Twice‑yearly bonus scheme.
• Free on‑site parking.
• Referral voucher up to £500.