Claims Handler – Property & Liability (UK & Europe)

About the role

We are seeking an experienced Claims Handler to join a leading independent global loss adjusting firm. You will manage a portfolio of property and liability claims across the UK and Europe, working closely with insured parties, insurers, brokers, and field adjusters.

Key responsibilities

• Investigate, negotiate and settle property and liability claims from inception to resolution.
• Liaise daily with insureds, insurers, brokers and overseas stakeholders.
• Produce detailed claim reports and ensure compliant time‑reporting and billing.
• Collaborate with field adjusters when required.
• Attend client review meetings and maintain strong client relationships.

Required profile

• Previous claims handling experience with full caseload management.
• Proven experience in property claims covering all general perils.
• Excellent written and verbal communication skills.
• Strong relationship‑building and negotiation abilities.
• Ability to thrive in a high‑pressure environment and meet targets.
• Industry qualifications or a willingness to study towards them.
• Willingness to work on‑site 2–3 days per week.

Required skills

What we offer

• Competitive annual basic salary between £23,000 and £30,000.
• Full support for industry qualifications and career development.
• Monday‑Friday, 9:00 am‑5:00 pm working hours.
• 25 days holiday plus bank holidays.
• Healthcare scheme, pension (8% employer, 2% employee), life assurance and health insurance.