Client Care Co‑Ordinator – Receptionist (Guildford)

About the role

We are looking for a friendly and empathetic Client Care Co‑Ordinator to join our Guildford office. In this position you will be the first point of contact for clients, handling inbound calls via Microsoft Teams and arranging appointments while providing a high level of personal service.

Key responsibilities

• Answer a high volume of incoming client calls using Microsoft Teams.
• Record personal information accurately in the internal system.
• Manage diaries and schedule appointments for clients.
• Handle confidential information with discretion.
• Maintain a professional and empathetic telephone manner at all times.

Required profile

• Previous experience in a receptionist, front‑of‑house or customer‑service role.
• Excellent verbal communication and a polished professional presentation.
• Strong organisational abilities and the capacity to multitask under pressure.
• High attention to detail and reliability.

Required skills

• Microsoft Teams
• Microsoft Office

What we offer

• Competitive salary of £27,000‑£28,500 per annum.
• Supportive and professional working environment.
• Opportunities for career development.
• Modern office facilities in the South East.