Client Implementation Manager - Transaction Banking

About the role

Mitsubishi UFJ Financial Group (MUFG) is seeking a Client Implementation Manager for its Transaction Banking division in London. You will manage end-to-end global and regional implementation projects for clients across the EMEA region, covering all Transaction Banking products, and work closely with clients to meet their treasury needs.

Key responsibilities

• Oversee implementation projects for clients, ensuring timely achievement of revenue objectives.
• Collaborate with clients to understand their treasury needs and guide them through integration processes.
• Deliver bespoke solutions and provide training on transaction banking solutions, helping clients maximise investment in TMS and ERP platforms.
• Identify and resolve impediments to implementation and maintain high standards of documentation and stakeholder engagement.
• Support business strategy by promoting a positive culture and improving customer satisfaction during implementation.
• Take part in or lead change initiatives that improve business effectiveness.

Required profile

• Demonstrated experience managing successful project implementations within tight deadlines.
• Extensive background in customer-facing roles with strong relationship-building skills.
• Knowledge of regulatory frameworks including ISO20022, CBPR+ reporting, SWIFT initiatives (e.g. G4C), transaction screening, validation services and instant payments.
• Experience integrating with corporate API gateways or portals in banking or fintech.
• Ability to communicate clearly with global audiences and adapt style to different stakeholders.
• Interest in AI-driven workflow automation; motivation to develop practical AI capability is preferred.
• Project management certification (PRINCE2 or PMP) and a Certificate of International Cash Management are advantageous but not essential.

Required skills

• ISO20022 messaging standards and SWIFT protocols (SWIFT for Corporates)
• ERP integrations such as SAP S/4HANA, and TMS platforms such as Kyriba or FIS Quantum
• Connectivity protocols (HTTPS, SFTP, SWIFTnet) and encryption (PGP)
• MS Office suite (Excel, PowerPoint, Outlook, Teams)

What we offer

• Flexible working arrangements.
• Generous pension contributions.
• Extensive training opportunities and a supportive, collaborative culture.