Commercial Growth Manager – Drive Business Expansion

About the role

This senior commercial role sits at the heart of a fast‑growing specialist services business in Newcastle. You will partner directly with the founders to shape and execute the commercial strategy that will drive the next phase of scale‑up.

Key responsibilities

• Develop and implement the company’s commercial growth strategy.
• Identify, pursue and secure new revenue opportunities across target markets.
• Design and roll out sales processes, customer journeys and reporting frameworks.
• Lead the selection, implementation and optimisation of a CRM system.
• Create forecasting, pipeline management and commercial reporting mechanisms.
• Manage major tender, bid, PQQ and proposal submissions.
• Support contract negotiations and commercial discussions with prospective clients.
• Develop marketing and lead‑generation strategies to boost brand visibility and online enquiries.

Required profile

• Proven experience in a senior commercial, business development or growth‑focused leadership role.
• Demonstrable success in driving business growth and winning new contracts.
• Experience implementing CRM systems and building commercial processes.
• Strong bid, tender and proposal management expertise.
• Commercially astute with a strategic mindset while remaining hands‑on.
• Comfortable working in a fast‑paced SME, start‑up or scale‑up environment.

Required skills

• CRM implementation and management.
• Digital marketing.
• Lead generation.