Commercial Sales Support Coordinator

About the role

We are seeking a proactive and organised Commercial Sales Support Coordinator to join our friendly team in Portsmouth. You will act as the first point of contact for customers, guiding enquiries through to order while collaborating closely with Sales, Operations and Estimating.

Key responsibilities

• Manage customer enquiries via phone and email.
• Prepare quotations and process orders.
• Follow up quotations and identify sales opportunities.
• Build and maintain strong relationships with existing customers.
• Support the commercial team to deliver an outstanding customer experience.
• Maintain accurate customer records using our CRM system.

Required profile

• Experience in Customer Service, Sales Support, Internal Sales, Account Management or Commercial Administration.
• Organised, proactive and commercially minded.
• Confident communicator with both customers and colleagues.

Required skills

What we offer

• Salary between £30,000 and £34,000 per year, dependent on experience.
• Varied role with real responsibility and a supportive team environment.
• Career development opportunities.
• Hybrid working – one day a week remote after probation.
• Monday‑Friday office hours and a team‑based bonus linked to company revenue targets.