Conference and Events Co-ordinator

About the role

We are looking for a professional, organised and customer‑focused Conference and Events Co‑ordinator to join the Conference Services team on a 12‑month fixed‑term contract. The role supports the planning, coordination and delivery of a wide variety of conferences and events across the university, working closely with clients and internal stakeholders.

Key responsibilities

• Coordinate the planning and delivery of conferences and events from initial enquiry through to completion.
• Serve as the primary point of contact for clients, building positive relationships and responding to requests.
• Prepare and manage event documentation, including contracts, operational schedules, risk assessments and invoices.
• Liaise with internal teams such as Timetabling, Catering, Facilities and IT to ensure event requirements are met.
• Support onsite delivery, ensuring rooms and services are set up correctly and customer expectations are met.
• Maintain accurate records in event management and booking systems.
• Contribute to sales targets, income generation and high levels of customer satisfaction.

Required profile

• Proactive and well‑organised with experience in a customer‑focused environment, preferably within conferences, events or hospitality.
• Strong communication skills, attention to detail and ability to manage multiple tasks in a fast‑paced setting.
• Confident working with clients and colleagues, able to prioritise effectively and deliver high‑quality service.
• Experience of coordinating events, managing event administration and using booking or event management systems is highly beneficial.

Required skills

What we offer

• Opportunity to work within a friendly, professional team delivering diverse events that support the university’s reputation and commercial ambitions.
• Valuable experience in a dynamic environment with development of event‑management skills.
• Inclusive culture that celebrates diversity and offers flexible working arrangements, including hybrid schedules.