Credit Control Clerk – Finance Team

About the role

We are seeking a proactive and detail‑oriented Credit Control Clerk to join our finance team in Chatham. This intermediate‑level position offers the chance to own a customer ledger, improve cash flow and reduce aged debt.

Key responsibilities

• Manage and maintain a portfolio of customer accounts.
• Proactively chase outstanding debt via phone, email and written communication.
• Allocate incoming payments accurately and reconcile customer accounts.
• Investigate and resolve invoice queries promptly.
• Produce and review aged debt reports, highlighting high‑risk accounts.
• Escalate problematic accounts and recommend appropriate action.
• Support month‑end processes, including reporting and reconciliations.
• Work closely with sales and operational teams to resolve disputes.
• Maintain accurate records in line with company policies.

Required profile

• 2–4 years of experience in a Credit Control role.
• Strong communication and negotiation skills.
• Confident dealing with stakeholders at all levels.
• High attention to detail and strong organisational abilities.
• Ability to work independently and manage workload effectively.
• Proactive, results‑driven and resilient attitude.
• Team player with a collaborative mindset.

Required skills

• Working knowledge of accounting systems such as Sage or SAP.
• Advanced Excel skills, including VLOOKUPs and pivot tables.