Credit Controller – 6 Month Fixed-Term (≈£31k)

About the role

Our client in Camberley is seeking a Credit Controller on a six‑month fixed‑term contract. You will manage a ledger of around 1,000 accounts and proactively collect debtor balances through phone, email and written correspondence.

Key responsibilities

• Resolve outstanding account queries directly with customers.
• Chase customer debt via phone and email, issuing LBA’s where required.
• Reconcile accounts based on customer requests.
• Send dunning letters, statements and copy invoices to customers.
• Handle incoming post and franking of outgoing post.
• Upload invoices to customer portals.
• Produce consolidated invoices on an ad‑hoc basis.
• Provide credit checks for new and existing customers for manager approval.
• Release orders on hold in Oracle and ServiceNow daily and monitor progress.
• Resolve unallocated payments and process refunds.
• Prepare legal paperwork when necessary.
• Update out‑of‑date Direct Debit mandates in Oracle.
• Cover colleagues’ customers when they are out of the office.

Required profile

• High attention to detail.
• Strong problem‑solving ability.
• Numerically minded and organized.
• Good time‑keeping and ability to multi‑task.
• Team player who can think on their feet.
• Willingness to learn and take on varied tasks.
• Minimum GCSE in Mathematics (grade 4‑6, equivalent to B‑C).

Required skills

• Oracle
• ServiceNow

What we offer

• Salary circa £31,000 per annum.
• Six‑month fixed‑term contract.
• On‑site role in Camberley.