Credit Controller

About the role

This Credit Controller position sits at the heart of our business, safeguarding cash flow and supporting growth. You will own the debtor ledger from set‑up through to collection, ensuring credit limits and payment terms are respected while maintaining strong customer relationships.

Key responsibilities

• Manage and maintain the full debtor ledger, ensuring accurate account set‑up and credit limits.
• Chase outstanding payments in line with company policy and monitor aged debt.
• Take decisive action on risky accounts, including placing stops and escalating to legal support when required.
• Issue statements, reminders and support bookkeeping activities such as bank reconciliations and invoice processing.
• Assist the purchase ledger during peak periods and contribute to finance administration and reporting.
• Handle customer queries via phone and email, liaising with internal teams to resolve issues and support order processing.

Required profile

• Proven experience in credit control, accounts receivable or a similar finance role.
• Strong communication and negotiation abilities, with a proactive, ownership‑driven mindset.
• Excellent attention to detail, numerical accuracy and organisational skills.
• Resilience, loyalty and a solid work ethic, able to balance firmness with fairness.

Required skills

What we offer

• Company‑wide bonus scheme.
• Free daily lunch.
• On‑site parking and gym access.
• Opportunities for career development.