Customer Advisor – Retail Store (London)

About the role

Join Boots as a Customer Advisor in London. This on‑site retail position involves assisting customers at the tills, on the shop floor or in the back shop. Full, award‑winning training is provided and the role offers a pathway to a long‑term career.

Key responsibilities

• Welcome and advise customers, answering questions and recommending products.
• Promote in‑store offers and schemes to enhance the customer experience.
• Operate tills efficiently and accurately.
• Maintain product displays, stock rooms and overall store cleanliness.
• Collaborate with team members to ensure a smooth and pleasant shopping environment.

Required profile

• Ability to work in a fast‑paced, varied environment.
• Strong communication and listening skills.
• Team‑oriented mindset with a collaborative attitude.
• Attention to detail and appreciation for the impact of small actions on customers.
• Enthusiasm for representing the Boots brand.

Required skills

What we offer

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave and gift card.
• Flexible benefits scheme.
• Free 24/7 counselling and support through TELUS Health.