Customer Service Administrator (SAP) – 1 day remote

About the role

We are looking for a Customer Service Administrator with SAP experience to join a global business in Folkestone. The role is a 12‑month fixed‑term contract offering one day of remote work per week and a modern office environment with free parking.

Key responsibilities

• Build strong relationships with B2B customers and deliver high‑quality service.
• Handle internal and external enquiries, change requests, and complaints.
• Create debit and credit notes, process returns, refunds and update customer records.
• Work closely with shipping, warehouse and demand‑planning teams to keep stock reports accurate.
• Identify improvement opportunities and act on customer feedback.

Required profile

• Experience in B2B customer service or account management.
• Proficiency with SAP.
• Excellent attention to detail and strong IT aptitude.
• Experience in shipping or logistics is a plus but not essential.

Required skills

• SAP

What we offer

• Competitive hourly rate (£15‑£16 per hour) with weekly pay.
• Up to 28 days of annual leave.
• Dedicated consultant support and access to permanent opportunities.
• Free eye‑care vouchers, discount schemes and well‑being platforms.
• Timesheets via mobile devices and recognition awards.